This warranty does not apply to consumable items, such as batteries, unless damage has occurred due to defects in materials and workmanship.

Tobii Dynavox warrants that, if applicable, the product batteries will materially function in accordance with specifications for:

• Ninety (90) days from delivery for external batteries
• Twelve (12) months from delivery of Tobii Dynavox products with internal batteries

Products and accessories sold by us which are not manufactured by Tobii Dynavox are not covered by the Tobii Dynavox Manufacturer Warranty, nor are defects or malfunctions caused by:

• Third party products
• Alteration or modification of the product(s)
• Using the product(s) in a way which is inconsistent with the intended purpose
• Using the product(s) in a manner or purpose other than specified in the user manual
• Negligence
• Normal wear and tear of the hardware

The Tobii Dynavox Manufacturer Warranty is considered null and void if damage has been caused, in our estimation, by disassembly or other modification by any party who is not specifically authorised by Tobii Dynavox to provide such service.

The Tobii Dynavox Manufacturer’s Warranty is only valid for products purchased directly from Tobii Dynavox or an authorised Tobii Dynavox partner. Please note that when you purchase a product from a dealer that is not authorised, you are taking a risk, as the products may be counterfeit, used, damaged, defective, stolen, or may not be designated for use in your country. Please protect yourself, and your Tobii Dynavox product, by ensuring you purchase through proper channels. A complete list of Tobii Dynavox authorised partners can be found here. Please contact us directly at +44 (0)114 481 00 11 if you are uncertain.

Tobii Dynavox shall not, under any circumstances, be liable for any indirect or consequential damage, including but not limited to loss of business or goodwill, loss of revenue or loss of profits. Tobii Dynavox´s liability under the warranty shall be limited to the order sum, i.e. the total price of Products and Services delivered. This warranty does not guarantee uninterrupted use of your device.

Neither party shall be liable to the other for failure or delay in the performance of an obligation due to events that are unforeseeable and beyond the control of either Party, such as but not limited to war, fire, explosion, labour conflicts, acts of nature, embargoes or government regulations and restrictions that interfere with the obligations carried out hereunder, provided that the Party affected by such case of force majeure gives prompt written notice of such condition to the other Party and resumes its performance as soon as reasonably possible.

In order to use your warranty to get a device repaired, you will need to notify us first and follow a series of steps.

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We also offer additional service warranties through our TD Care extended warranty.